FAQs

If you aren’t sure that physiotherapy is right for you and would like more information you are more than welcome to schedule a free 15-minute consultation to make sure you feel it is a good fit for you.
This is always the million-dollar question! It is very hard to predict how many treatments a certain client will need. There are many factors that contribute to your success, such as compliance with the recommendations made by the physiotherapist, energy levels, stress levels, eating behaviours, sleeping patterns etc.
The assessment is generally about an hour long. Subsequent treatment appointments are generally  a half an hour to forty minutes long. All treatments are completed one-on-one with a physiotherapist and we pride ourselves on quality care to ensure optimal recovery.  
No, Physiotherapists are primary healthcare providers and therefore you do not need a referral. However, some private insurance companies require a doctors note. It is best to check with your insurance company directly, as it depends on what plan and provider you have.
We are a private clinic, therefore it is the responsibility of the client to pay for the treatments received. The other population we direct bill for is Veterans.
    • At Move Authentically Physiotherapy you will always be seen by a registered physiotherapist.  A registered physiotherapist has gone through rigorous training including an undergraduate degree and a master's degree. Following this education they have completed the National Exam and are registered with the College of Physiotherapists. Occasionally there are students working under the direct supervision of the therapist. If you do not wish to be seen by the student please feel free to let us know.
You can fill out our Physiotherapy Intake Form beforehand. If you don’t fill the form out ahead of time, please come a few minutes early to do so.
All of our assessments and treatments are performed by a Registered Physiotherapist. Our treatments are one-on-one and we believe that consistency is key, therefore you will be followed by the same therapist.
Wear loose/flexible clothing if possible. Shorts and a t-shirt or tank top would be best so that the area of concern can be accessed easily.
Your first appointment will be approximately one hour long, where we will do a subjective history, an assessment and treatment. During the assessment, we will look at the body, as a whole, by examining global movements first. Then we will zoom in on the area of pain/concern. Once we determine the source of the pain, we develop a plan of action. The findings of the assessment will be explained and there will be many opportunities to ask questions along the way. There will likely be time to include some treatment during this visit.
We unfortunately do not accept Workplace Safety Insurance Board (WSIB) clients or motor vehicle accident (MVA) clients. We direct bill to Blue Cross Veterans Affairs for anyone with an active ID number. There may be costs above what Veterans Affairs covers, this would be the responsibility of the client.
The assessment is about 60-minutes and costs $90, the subsequent treatments are between 30 and 40 minutes and cost $65. You will always work on-on-one with the physiotherapist to ensure full recovery.
Physiotherapists are primary health care professionals with a significant role in health promotion and treatment of injury and disease. They combine their in-depth skills to assess, diagnose and treat symptoms of illness, injury or disability. Check out more at www.physiotherapy.ca