GETTING STARTED
New patients & booking
No, Physiotherapists are primary healthcare providers and therefore you do not need a referral. However, some private insurance companies require a doctor's note. It is best to check with your insurance company directly, as it depends on what plan and provider you have.
You can book an appointment online through our website, call the clinic (613-305-9844), or email us directly. If you are unsure whether physiotherapy is the right fit for you, we also offer free 15-minute consultations to answer your questions and help you feel comfortable getting started.
Please wear comfortable clothing that allows you to move easily and gives your physiotherapist access to the area being assessed. For example, shorts are helpful for knee or hip concerns, and a tank top may be useful for shoulder or neck assessments.
Yes. At Move Authentically Physiotherapy, we are committed to providing a safe, welcoming, and inclusive space for all individuals, including members of the 2SLGBTQ+ community. We strive to create a compassionate, respectful, and non-judgmental environment where every person feels comfortable being themselves and receiving care.
Physiotherapy can help with a wide range of concerns including pain, injuries, dizziness, pelvic floor dysfunction, breathing concerns, post-surgical recovery, mobility limitations, and chronic conditions. If you aren’t sure that physiotherapy is right for you and would like more information, you are more than welcome to schedule a free 15-minute consultation to make sure you feel it is a good fit for you.
Yes. We offer free 15-minute consultations for individuals who would like to learn more about physiotherapy, discuss their concerns, or determine whether Move Authentically Physiotherapy is the right fit for them before booking an assessment.
Yes. Online booking is available through our website for your convenience. If you would like to start feeling better, book an appointment today. If you have questions before booking or are unsure which appointment type is best for you, please feel free to contact the clinic directly.
Please bring comfortable clothing that allows you to move easily and gives your physiotherapist access to the area being assessed. You may also wish to bring any relevant medical reports, imaging results, referral notes, or a list of medications if applicable. If you have extended health benefits, it can also be helpful to know the details of your physiotherapy coverage.
APPOINTMENTS & CARE
What to expect
The assessment is generally one hour. Subsequent treatment appointments are generally half an hour long. All treatments are completed one-on-one with a physiotherapist and we pride ourselves on quality care to ensure optimal recovery.
Yes. Every appointment at Move Authentically Physiotherapy is completed one-on-one with a Registered Physiotherapist. We believe individualized care and dedicated treatment time are important for helping you achieve the best possible outcomes.
This is always the million-dollar question! It is very hard to predict how many treatments a certain client will need. There are many factors that contribute to your success, such as compliance with the recommendations made by the physiotherapist, energy levels, stress levels, eating behaviours, sleeping patterns, overall health, and the nature of the injury itself. Your physiotherapist will continually reassess your progress and work collaboratively with you to create a treatment plan that fits your goals and lifestyle.
Yes, virtual physiotherapy appointments are available for certain conditions and situations. Virtual care can be helpful for exercise progression, education, breathing retraining, mobility concerns, and follow-up appointments. Please contact us to determine whether a virtual appointment is appropriate for your needs.
Your initial physiotherapy assessment is a comprehensive one-on-one appointment with a Registered Physiotherapist. We will discuss your symptoms, health history, lifestyle, goals, and any factors that may be contributing to your concerns. Your physiotherapist will then complete a physical assessment which may include movement analysis, strength testing, mobility assessment, breathing assessment, balance testing, or other relevant measures depending on your condition. Together, you will create an individualized treatment plan to help you move and feel your best.
Yes. Home exercises and self-management strategies are often an important part of physiotherapy treatment. Your physiotherapist will provide personalized exercises and recommendations based on your goals, symptoms, and lifestyle to help support your recovery between appointments. We use an online program which will send you a video, picture & description of your personalized exercises. We can also print these for you too.
Yes. We believe continuity of care is important, and whenever possible you will continue seeing the same physiotherapist throughout your treatment plan. This helps ensure consistency, individualized care, and a better understanding of your progress and goals.
FEES & INSURANCE
Pricing & coverage
Your initial assessment lasts approximately 60 minutes and is $115. The duration of follow-up sessions will vary based on your needs. A 30-minute follow-up session is $90, while a 45-minute follow-up is $102. Throughout your treatment, you will receive dedicated one-on-one care with your physiotherapist to ensure optimal recovery.
Please note that Christine Campbell’s fees are different and are as follows:
Assessment $130
30-minute follow-up $100
45-minute follow-up $115
We currently offer direct billing for Veteran’s Affairs. For most other insurance providers, payment is made at the time of your appointment and we provide you with a receipt that you can submit for reimbursement.
Yes. Most extended health benefit plans include coverage for physiotherapy services provided by a Registered Physiotherapist. Coverage varies depending on your insurance provider and plan, so we recommend checking directly with your insurance company regarding your specific benefits.
No, we do not accept motor vehicle accident (MVA) and WSIB claims.
We accept debit, credit card, and cash payments.
Yes. Payment is required at the time of your appointment unless otherwise arranged. We will provide you with an official receipt that can be submitted to your insurance provider for reimbursement.
No, our services are not covered by OHIP. However, many extended health benefit plans include coverage for physiotherapy services. We recommend checking with your insurance provider to understand your specific coverage.
OUR PRACTITIONERS
Qualifications & credentials
Our Physiotherapists are caring, compassionate professionals who are passionate about helping people move better, feel stronger, and return to the activities they love. We provide personalized, inclusive, one-on-one care and have additional training in areas such as manual therapy, pelvic floor physiotherapy, breathing pattern dysfunction, vestibular rehabilitation, acupuncture, and movement assessment. Please read more about our team on our website.
Yes. All physiotherapists at Move Authentically Physiotherapy are Registered Physiotherapists and are registered with the College of Physiotherapists of Ontario.
Yes. Our physiotherapists have additional training in a variety of areas including pelvic floor physiotherapy, breathing pattern dysfunction, vestibular rehabilitation, acupuncture, manual therapy, concussion management, movement assessment, and chronic pain care. We are committed to ongoing education to provide evidence-informed and individualized care. Learn more about each Physiotherapist.
TREATMENTS & SERVICES
What we treat & how
We treat a wide variety of conditions including neck and back pain, sports injuries, joint and muscle pain, dizziness and vertigo, concussion symptoms, breathing pattern disorders, pelvic floor dysfunction, post-surgical rehabilitation, chronic pain, mobility concerns, and more. Our goal is to help you reduce pain, restore movement, and improve your overall quality of life.
We use a variety of different techniques depending on the injury or pain, as well as the person. We can use cupping, acupuncture, taping techniques, hands-on manual therapy, myofascial release, and Instrument Assisted Soft Tissue Mobilization. We also have training in Pelvic Floor Health and Breathing Pattern Dysfunction. Please read more about all the services we offer.
Yes. We offer external pelvic floor physiotherapy to help with concerns such as urinary incontinence, pelvic pain, prolapse, postpartum recovery, constipation, and pelvic floor dysfunction. Treatment may include education, breathing techniques, exercises, manual therapy, and strategies to improve pelvic floor coordination and function. Learn more about how pelvic floor physiotherapy can help you.
Breathing Pattern Disorder (BPD) refers to dysfunctional breathing patterns such as shallow chest breathing, over-breathing, breath holding, or difficulty coordinating breathing mechanics. These patterns can contribute to symptoms including shortness of breath, dizziness, anxiety, fatigue, chronic pain, and reduced exercise tolerance. Physiotherapy can help by assessing your breathing mechanics and teaching strategies to improve breathing efficiency, relaxation, mobility, and overall function. Learn more about Breathing Pattern Disorder and how it can impact your health.
General Physiotherapy
Yes. Physiotherapy can be very helpful for persistent or long-standing pain. Chronic pain is often influenced by many factors including movement patterns, stress, breathing habits, sleep, nervous system sensitivity, strength, and overall health. At Move Authentically Physiotherapy, we take an individualized approach to help you better understand your symptoms, improve function, build confidence with movement, and support long-term recovery and quality of life. Read more about chronic pain and how we can help.
Yes. Physiotherapy can help assess and treat many causes of back pain including muscle strains, joint stiffness, postural concerns, disc-related pain, persistent pain, and movement dysfunction. Treatment may include education, exercise, manual therapy, breathing strategies, mobility work, and strength training to help reduce pain and improve function. Learn about low back pain and what you can try to help.
Yes. Physiotherapy can help with neck pain, tension headaches, cervicogenic headaches, and movement-related headaches. Treatment may focus on posture, neck mobility, muscle tension, strength, breathing patterns, and stress management strategies depending on the underlying cause.
Yes. Physiotherapy can help people with arthritis improve mobility, strength, balance, and overall function while helping to reduce pain and stiffness. Treatment is individualized and may include exercise, education, pacing strategies, and hands-on treatment techniques. Learn more about how Physiotherapy can help with arthritis.
Yes. Physiotherapy can play an important role in managing chronic pain by helping improve movement, strength, nervous system regulation, breathing patterns, pacing, and overall function. Treatment focuses on understanding your unique experience and developing strategies that support long-term improvement and quality of life. Learn more about the link of the nervous system and chronic pain.
Yes. Post-surgical physiotherapy can help improve mobility, strength, flexibility, balance, swelling, and function following surgery. Rehabilitation is tailored to your procedure, goals, and stage of healing to support a safe recovery.
Pelvic Floor
Pelvic floor physiotherapy focuses on the muscles, connective tissues, and movement patterns of the pelvic region. It can help address concerns such as urinary incontinence, pelvic pain, prolapse, constipation, pregnancy and postpartum recovery, and pelvic floor dysfunction. Treatment may include education, breathing techniques for pelvic floor, relaxation and/or strengthening exercises, posture and movement retraining, and manual therapy. Learn more about how Physiotherapy can help with pelvic floor symptoms.
Yes. Pelvic floor physiotherapy can help improve bladder control, pelvic floor coordination, strength, and awareness. Treatment is individualized and may include exercises, breathing retraining, lifestyle strategies, and education to help manage symptoms. Learn more about how Physiotherapy can help with pelvic floor symptoms.
No. Internal examinations are never mandatory. At Move Authentically Physiotherapy, we currently offer external pelvic floor physiotherapy assessments and treatment. Your comfort, consent, and boundaries are always respected, and treatment plans are individualized to your needs and goals. Learn more about how we treat pelvic floor issues at Move Authentically.
Vestibular / Dizziness
Yes. Physiotherapy can help assess and treat many causes of dizziness and vertigo, including vestibular dysfunction, balance concerns, and movement sensitivity. Treatment may include vestibular exercises, balance retraining, eye-head coordination exercises, education, and gradual exposure to movement. Learn more about how Physiotherapy can help with vertigo. There can be many causes of dizziness, occasionally it is from Postural Orthostatic Tachycardia Syndrome (POTS), here’s how we can help with POTS.
Vestibular physiotherapy is a specialized area of physiotherapy focused on dizziness, vertigo, balance problems, and vestibular disorders. Treatment aims to improve balance, reduce dizziness symptoms, and help people feel more confident and stable with movement. Learn more about how Physiotherapy can help with vertigo.
Breathing / Breathing Pattern Disorder
Yes. Physiotherapy can help address dysfunctional breathing patterns that may contribute to symptoms such as shortness of breath, chest tightness, dizziness, anxiety, fatigue, and difficulty exercising. Treatment may include breathing retraining, relaxation strategies, mobility work, nervous system regulation, and education to improve breathing efficiency and symptom management. Learn more about Breathing Pattern Disorder and how Physiotherapy can help.
Symptoms of Breathing Pattern Disorder can include shortness of breath, frequent sighing or yawning, chest tightness, dizziness, lightheadedness, fatigue, anxiety, neck or jaw tension, difficulty taking a deep breath, exercise intolerance, and feelings of air hunger. Symptoms can vary greatly from person to person and are often influenced by stress, posture, pain, and movement patterns. Learn more about Breathing Pattern Disorder and how Physiotherapy can help.
Sports / Mobility
Yes. Physiotherapy can help identify movement patterns, mobility restrictions, strength deficits, breathing mechanics, and training habits that may increase injury risk. Treatment may include exercise programming, mobility work, education, recovery strategies, and movement retraining to help improve resilience and performance.
Yes. We work with runners, recreational athletes, and active individuals of all levels. Physiotherapy can help with injury recovery, movement analysis, strength and mobility training, breathing mechanics, return-to-sport planning, and injury prevention strategies.
LOCATION & HOURS
Finding us
Move Authentically Physiotherapy is located in Kingston, Ontario at 817 Blackburn Mews, Kingston, ON K7P 2N6.
Monday: 7:00 a.m. – 7:00 p.m.
Tuesday: 8:00 a.m. – 6:00 p.m.
Wednesday: 7:00 a.m. – 7:00 p.m.
Thursday: 8:00 a.m. – 6:00 p.m.
Friday: 8:00 a.m. – 5:00 p.m.
You can learn more or book online through Move Authentically Physiotherapy.
Yes. Free parking is available at the clinic for patients.
Yes. We strive to provide an inclusive and welcoming environment for all individuals. If you have specific accessibility needs or concerns, please contact the clinic and we will do our best to accommodate you.
Yes. We offer evening appointments on select weekdays to help accommodate work, school, and family schedules. Availability varies depending on the physiotherapist and day of the week.